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Question 1: How do I know whether there are any places left for an activity I wish to register for?
When you try to register for an activity that is fully booked, the "Add to cart" button will be replaced by a "Waiting list" button. Clicking on this button will add the waiting-list entry to your shopping cart at a cost of $0. You must proceed to payment before your place on the waiting list is registered in the system. If there are any cancellations for the activity in question, the Club will contact you to offer you a place.
Question 2: Do I need to be a member in order to register for an activity?
Yes, it is mandatory that you be a member in order to register for an activity.
Question 3: What do I do if I wish to modify an activity after I have registered and paid for it?
We suggest you start by registering for the new activity online in order to validate that there are still places available. You can then contact us at info@tenniswychwood.ca to request a cancellation and the refund will be made according to the refund policy (add link). If you are entitled to a full refund, the system will do it on your credit card. A receipt for the refund will be sent to you automatically.
Question 4: Will I receive a receipt for the Tax Credit for Children’s Activities?
Each transaction made through the website will generate a receipt which you will receive by e-mail. The receipt has all the information necessary for the tax credit, including the date of the transaction, parent's name, child's name, course name, Club contact information, activity name and the amount paid.
Question 5: How do I choose the correct racquet size for my child?
Have him hold a racquet with the end of the handle flush to his wrist.
While standing up straight, let both of his arms fall to either side of his body.
The racquet head should come down to his ankle give or take 1 inch.
If you don’t have a racquet, while he is standing up straight with his arms hanging down on either side of his body, measure the distance between his wrist and his ankle.
Children’s racquet sizes are: 17 in. (43cm), 19in. (48cm), 21 in. (53.5cm), 23 in. (58cm), 25 in. (63.5cm), 26 in. (66cm), (27 in. [68.5cm] being the standard adult size).
Go with a length measurement a little bit longer than the wrist to ankle measurement, if you fall between the standard racquet lengths. Make sure however, that the racquet is not touching the ground.
Question 6: Do you offer a day-camp program?
No, we do not have the facilities to do so.
Question 7: Can a non-member take private lessons?
No, for insurance reasons instructors can only teach to members.
Question 8: What are the procedures for drying the courts after it rains?
To dry the courts, you can gently wipe the surface with the rollers, which act like a blotter.
The rollers can only absorb the surplus of water, but there is always a bit of water left in the granular surface, which makes it very slippery.
Only heat, sun and wind will dry the courts completely, which takes between 15 and 20 minutes.
Question 9: Why are there different types of balls?
There are four types of balls: foam balls and red balls (the two are similar except that foam is used inside and red is used outside), de-pressurized balls (two colours), intermediate balls (with a green dot) and regular balls.
The difference between the balls is their bounce speed. The foam and red balls are the slowest, giving players (young and adult) more time to move into position, set up and swing through their shots. Once the brain has learned the correct movement, the instructor introduces a faster ball to the player.
When you are playing tennis outside of class, you should choose the same type of ball your instructor has been using with you in order to help you master the technique learned in class. In addition, it’s normal practice to have young players using slower balls longer because their height gives them less time to set up for and react to the ball.
Question 10: If I don’t have a partner, can the Club help me find one?
Yes. Membership provides opportunities for meeting players of all levels. The Club can provide you with a list of names of possible partners.
Activities organized by the Club also provide opportunities to play (singles or doubles) even if you don’t have a partner.
In addition, court attendants are often available to play with members who do not have a partner
Question 11: Can a member invite a non-member to play?
Yes. The non-member can pay a temporary member fee (guest fee) in order to play at the Club (refer to Membership section).
Question 12: Outside of the courses and activities, what is the maximum amount of time a member can play?
During the hours designated for free tennis, members can play for one hour, after which they must give the courts to members waiting their turn to play.
Question 13: Why are Wychwood courts managed differently than other City courts?
In 1969, the Wychwood Tennis Club donated the courts to the city of Aylmer. An act of donation between the club and the city of Aylmer was signed in front of a notary.
Not wishing to become involved in organizing the tennis program, the City of Aylmer included conditions. The main condition stipulated that the executive of the club keep complete control of the management of the tennis program and the courts, as long as the club was active.
The club is now a non-profit organization, operated by volunteers independent of the city.
Question 14: Does my Gatineau Access Card+ allow me to use the Wychwood courts?
No. The Wychwood Tennis Club manages all activities on the Wychwood courts.
The Club receives no funding from the City of Gatineau. All expenses are thus assumed by its members.
In order to participate in Club activities, you must absolutely be a member. You may join the Club at any point in the season. (refer to Membership section)
Question 15: Why are there more courses for juniors at Broad?
It is impossible for us to accommodate all the requirements of juniors and adults for all of Aylmer with only the three Wychwood courts.
The Broad courts belong to the City and the City lends us the courts for our junior programming.
By holding the majority of courses in one place (Broad), we don’t have to double up on all course materials.
In addition, distances between courts and the proximity to the fence are not conform to standard dimensions at Broad. The courts are, however, suitable for teaching activities.
Holding courses and activities for juniors at Broad frees up the Wychwood courts for league and match activities on better suited courts.
Question 16: Can used balls be recycled?
The Club collects old balls and racquets that you no longer need to give them another life. You can bring them to the Club during the tennis season. The balls will be used for either tennis lessons or given to schools that can use them for their physical activities.